Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, or communicate with us.

• Account information: name, email address, password
• Payment information: processed securely through Stripe (we do not store credit card details)
• Usage data: how you interact with our service, pages visited, features used
• Technical data: IP address, browser type, device information
• Communication data: messages you send us, support inquiries

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize and improve your experience

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (e.g., Stripe for payments, email service providers)
• If required by law or to respond to legal process
• To protect the rights, property, or safety of Harrington Systems, our users, or others
• In connection with a merger, sale, or acquisition of all or part of our business
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

• Essential cookies: necessary for the service to function
• Analytics cookies: help us understand how users interact with our service
• Marketing cookies: used to deliver relevant advertisements

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data portability: Receive your data in a structured format

To exercise these rights, contact us at support@empireos.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you cancel your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal compliance.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Empire OS is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@empireos.com
Harrington Systems
Empire OS Privacy Team